Case Study:
Cultural Competence
Building Bridges Across Cultures
How we help organisations and individual be more culturally competent, a case for a global food processing company.
The Challenge
Industry: Â Food Processing
- Multinational food-products corporation; enabling business executives to adjust quickly and effectively to work life in a new overseas setting.
- Working in a new cultural environment can create ‘culture shock’. Becoming culturally competent, and knowing when and how to adapt, allows individuals to shift their perspectives and bridge cultural distances efficiently and effectively
The Solution
Virtual CoachingÂ
- A virtual coaching program to support individuals over the different stages of adjustment when moving abroad and working in a new cultural setting (three coaching sessions, five hours in total).
- The first coaching session provided individuals with a thorough awareness of cross-cultural fundamentals and the complexity of cultural differences. It also allowed them to explore cultural (business) values of the culture they were working in and analyse cultural differences between their own culture and the new culture.
- In the second coaching session, individuals focused on their own cross-cultural skills and mindsets, followed by deciding on appropriate adaptations to cultural differences.
- The final coaching session was built around identifying strategies to minimise culture shock (positive versus negative behaviours) and to identify best practices to effectively live/work in a new culture.
The Results
0
months
The coaching sessions were delivered one-on-one over a period of two-three months.
Across time-zones
Virtual delivery allowed for time-zone differences.
Learnt new skills
Individuals were able to confidently and effectively adapt to work in a new cross-cultural environment.
'Is your organisation culturally diverse? Contact me to find out how your team can excel in working in a cross-cultural environment.'
